In compliance with the provisions of the General Data Protection Regulation 2016/679 (GDPR) and the Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD) of December 5, 2018, we inform:
- PERSON IN CHARGE OF THE TREATMENT
Identity: Fiaka Ambient, S.L. with CIF B18778084 hereinafter “the Holder”.
Address: Calle Garrido Atienza, nº 24, 18320, Santa Fe, Granada. Telephone: +34 958 52 14 33 Email contact: info@fiaka.es
- PURPOSE OF DATA PROCESSING.
We inform you that the data you provide will be processed for the following purposes:
- Manage the services provided through this Internet Portal.
- Keep you informed about Fiaka’s activities, products and services.
- Development, fulfillment and execution of the contract of sale or provision of services and consultations related to the order of the product/services requested through the WEB.
- Customer Service
- Manage the relationship between the parties registration and maintenance of the subscription on the WEB as a User.
Likewise, in accordance with the provisions of the GDPR, a register of processing activities is kept which specifies, according to its purposes, the processing activities carried out and the other circumstances established in the GDPR.
Personal information may not be used for purposes other than those related to the services contracted or products purchased. No automated decisions will be made based on this profile.
- LEGITIMACY FOR DATA PROCESSING
The legitimacy for the processing of your data is based on:
- The consent given by the User by accepting this Policy and the corresponding checkbox.
- Legitimate interest to respond to requests or queries raised through the various means of contact.
- The User has provided his personal data in the context of a contractual or pre-contractual relationship for the attention of his request and/or consultation and therefore its processing is necessary for the maintenance of this relationship.
- User consent upon registration
- Applicable legal obligations of the Holder that require the processing of personal data in accordance with the services provided or those related to tax matters.
The User may, at any time revoke their consent to the processing of their personal data. In no case the withdrawal of these consents conditions the provision of the service, and / or the execution of contracts with Holder.
- PERSONAL DATA PROCESSED AND ORIGIN
The personal data we process are of an identifying nature and have been provided by the User himself/herself by filling in the contact form, sending e-mails or using the functionalities offered on the website.
The use of the contact sections, completion of forms and / or features offered on the Portal is voluntary. However, the completion of certain fields of the form or its facilitation through the use of other functionalities are necessary to attend and manage your request correctly, so the refusal of the User to provide the required information will prevent Titular to attend and manage it correctly.
The User guarantees that the data provided are true, accurate and complete. The data will be cancelled, deleted or blocked when they are inaccurate, incomplete or no longer necessary or relevant for their purpose in accordance with current legislation. If the personal data provided belong to a third party, the User guarantees that he/she has informed him/her of the Privacy Policy and has obtained his/her authorization to provide his/her data for the aforementioned purposes. Also guarantees that the data provided are accurate and up to date, being responsible for any loss or damage, direct or indirect, that may arise as a result of a breach of this obligation. The User undertakes and is responsible for the veracity and accuracy of the data provided, pledging to keep them updated.
- DATA PROTECTION OF MINORS
According to the provisions of the RGPD and the LOPDGDD only persons over 14 years of age may give their consent to the processing of their personal data in a lawful manner. Only persons over 14 years of age may provide personal data on this website. In the case of minors under 14 years of age, the consent of their parents or guardians is a mandatory condition for the processing of their personal data.
- TIME LIMITS FOR THE CONSERVATION OF PERSONAL DATA.
The personal data provided by the User will be kept as long as he/she remains registered in the service, as long as the business relationship is maintained, as long as the User does not request its deletion, or during the established legal term. They may also be retained when necessary to comply with a legal obligation or for the formulation, exercise and defense of claims.
If the User withdraws his/her consent or exercises the rights of opposition or suppression, his/her data will be kept blocked at the disposal of the Administration of Justice during the legally established periods in order to attend to possible liabilities arising from the processing of personal data. In no case will it condition the provision of the service, and/or the execution of contracts with the Holder.
- CONFIDENTIALITY AND SECURITY OF PERSONAL DATA
Holder undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.
Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.
- TRANSFERS AND RECIPIENTS OF PERSONAL DATA.
Your personal data will be communicated in the cases legally foreseen, for example, to Public Administrations for the fulfillment of obligations directly enforceable to the Holder or when it is necessary to fulfill the purposes of the treatment indicated above or to provide services strictly necessary for the development of the activity.
- RIGHTS OF USERS.
What are your rights when you provide us with your data?
The User has the right to obtain confirmation as to whether or not we are processing personal data concerning him/her. The User has the right to access your personal data, as well as to request the rectification or rectification of inaccurate data or, if necessary, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, the User may request the limitation We will only retain your data for the purpose of exercising or defending claims. In certain circumstances and for reasons related to your particular situation, the User will be able to object to the processing of your data, so the data controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. In those cases in which it is legally appropriate, you will have the right to the portability This means that you have the right to receive the personal data concerning you that we are processing and to store them in a device of your own. You can exercise before the Holder in case they are applicable, the rights of access, rectification, opposition, deletion, limitation of processing, portability and to oppose to be subject to automated individual decisions by written communication accompanied by a photocopy of your ID to prove your identity, with the reference “Rights RGPD” addressed to the address Calle Garrido Atienza, nº 24, 18320, Santa Fe, Granada or to the email address: info@fiaka.es
Likewise, we inform you that you can address any type of complaint regarding personal data protection to the Spanish Data Protection Agency. www.agpd.esSpanish Supervisory Authority.
